Privacy Policy

Last updated: June 3, 2026

1. Who We Are

Mille Premium Furniture (“Mille”, “we”, “us”) operates the website mille.sa and our showroom located at Tal Plaza, Al Malqa, Riyadh, Saudi Arabia. This policy explains how we handle your personal information.

2. Information We Collect

We may collect the following when you interact with us:

• Name and contact details (phone number, email) when you message us via WhatsApp, email, or social media.
• Delivery address if you place an order.
• Aggregate, privacy-respecting site usage data via Cloudflare Web Analytics (no cookies, no personal identifiers).
• Interaction data via Microsoft Clarity, including pages viewed, clicks, taps, scrolling, and general device and browser information, used to produce heatmaps and session replays. Clarity masks the text you type by default, so the contents of form fields are not recorded.
• Messages and conversation history through our customer support channels.

3. How We Use Your Information

• To respond to your inquiries and provide customer support.
• To process and deliver orders.
• To improve our website and services.
• To send relevant updates about your orders or inquiries.

4. Third-Party Services

We use the following third-party services that may process your data:

• Cloudflare Web Analytics: privacy-respecting site usage statistics (no cookies, no personal identifiers).
• Microsoft Clarity: heatmaps and session replay to understand how visitors use the site. Clarity may set cookies and collect usage and device data. See Microsoft’s privacy statement for details.
• WhatsApp / Meta: customer messaging.
• Cloudflare Pages: website hosting and content delivery.

We do not sell your personal information to third parties.

5. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@mille.sa.

7. Cookies

We do not use cookies for advertising. Microsoft Clarity, our product-analytics provider, sets cookies and uses similar technologies to recognize a visit across pages so we can build heatmaps and session replays. Cloudflare Web Analytics remains cookieless. We also use your browser’s local storage for basic functionality, such as remembering your language preference and making sure one-time messages (like a welcome offer) appear only once.

7b. Visitor Identifier and Attribution

We assign a random identifier that is stored on your device so we can recognize repeat visits, measure where visitors come from (for example, the website or campaign that referred you), and understand which calls to action are used. This identifier is not linked to your name unless you contact us. When you start a prefilled WhatsApp message from our site, it may include a short reference code so we can connect your message to your visit. You can clear this identifier at any time by clearing your browser’s site data.

8. Contact Us

For privacy-related questions, contact us at:

• Email: info@mille.sa
• Phone: +966 53 509 7070
• Address: 6503 Anas Ibn Malik Road, Tal Plaza, Shop 5-6, Al Malqa, Riyadh 13524, Saudi Arabia